AGENCY NEWS

Please check this page for the latest official information from Supportive Services, Inc.

Family Fees

Family Fees Waived!

Dear Parents and Child Care Providers: In response to the COVID-19 pandemic, Supportive Services, Inc. is pleased to share that family fees are waived for all Child Care and Development Programs administered by the California Department of Social Services from July 1, 2021, through June 30, 2022. Parents will not be required to pay family fees during this specific period....
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Handbook Parents & Providers

Handbook Addendum

Attention Parents and Providers!!   On June 17, 2021, the California Department of Education, Early Learning and Care Division, issued a revised Schedule of Income Ceilings to be used to determine families’ income eligibility for state subsidized early learning and care programs for FY 2021-22. Effective July 1, 2021, Supportive Services, Inc. will begin using the revised Schedule of Income...
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Emergency Care

Emergency Child Care Services – Application Processing Update

Supportive Services, Inc. has received an enormous volume of applications for Emergency Child Care Services. With that said, the time required to process each families’ application is extending beyond our usual 3-5 business days. For all completed Emergency Child Care Services applications, processing time is at a minimum of two to three weeks. Furthermore, the pre-screening process has been temporarily suspended for...
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Parents & Providers

Income Ranking Update Documents

Attention Parents and Providers!!   On June 17, 2021, the California Department of Education, Early Learning and Care Division, issued a revised Schedule of Income Ceilings to be used to determine families’ income eligibility for state subsidized early learning and care programs for FY 2021-22. Effective July 1, 2021, Supportive Services, Inc. will begin using the revised Schedule of Income...
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Family Fees

Temporary July Family Fee Suspension

Dear Parents and Child Care Providers: This notice is ONLY applicable to families who have established family fees per their most recent Notice of Action At the direction of the California Department of Education, Early Learning and Care Program, family fee billing and collection for the month of July 2021 has temporarily been suspended! Parents are asked to “hold off”...
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