AGENCY NEWS

Please check this page for the latest official information from Supportive Services, Inc.

Providers

Revised Regional Market Rates

Attention LICENSED Child Care Providers! ---------- The Department of Social Services (CDSS) Child Care and Development Division (CCDD) has released revised Regional Market Rates (RMR) which will take effect on January 1, 2022 Click here to download the complete memo. Click here to access the revised Regional Market Rates To continue to be eligible ALL subsidized providers must complete the...
Read More
Parents Providers

Current COVID-19 Guidance and Policies

ATTENTION! Current COVID-19 Guidance and Policies ** Click HERE to download an English PDF version of this notice ** ** Click HERE to download an Spanish PDF version of this notice ** Dear Parents and Child Care Providers: Thank you very much for your continued understanding over the last year, as we have worked diligently to navigate and adjust our agency procedures...
Read More
Providers

American Rescue Plan Act (ARPA) Survey Requirement

ATTENTION CHILD CARE PROVIDERS! American Rescue Plan Act (ARPA) Survey Requirement ** Click HERE to download a PDF version of this notice which includes a Spanish version ** Pursuant to the Agreement between the State of California and Child Care Providers United – California (CCPU), the Governor and the Legislature directed a portion of the American Rescue Plan Act (ARPA) childcare...
Read More
Providers

Common Attendance Sheet Questions

Attention Child Care Providers Supportive Services, Inc. is excited to inform you of the changes to the Attendance Sheet Procedures. We have made the following changes to streamline our provider payment: The attendance sheet will now include the month, year, assigned ID and a bar coding. These codes are unique and only correspond to the assigned child and care month....
Read More
Providers

Attendance Sheet Due Dates Posting

Mark you calendars!  ATTENDANCE SHEETS ARE DUE ON THE 3RD WORKING DAY OF EACH MONTH. Click this link to download the calendar:
Read More
Family Fees Parents

Freezing Family Fees Video Request

Parent Voices (a project of the California Child Care Resource & Referral Network) is a parent-run, parent-led grassroots effort that works to make quality child care accessible and affordable to all families. Parent Voices works to strengthen the capacity of parents to be effective advocates for their child care needs. The program combines leadership development, advocacy, and community organizing to...
Read More
Family Fees

Family Fees Waived!

Dear Parents and Child Care Providers: In response to the COVID-19 pandemic, Supportive Services, Inc. is pleased to share that family fees are waived for all Child Care and Development Programs administered by the California Department of Social Services from July 1, 2021, through June 30, 2022. Parents will not be required to pay family fees during this specific period....
Read More
Handbook Parents & Providers

Handbook Addendum

Attention Parents and Providers!!   On June 17, 2021, the California Department of Education, Early Learning and Care Division, issued a revised Schedule of Income Ceilings to be used to determine families’ income eligibility for state subsidized early learning and care programs for FY 2021-22. Effective July 1, 2021, Supportive Services, Inc. will begin using the revised Schedule of Income...
Read More
Emergency Care

Emergency Child Care Services – Application Processing Update

Supportive Services, Inc. has received an enormous volume of applications for Emergency Child Care Services. With that said, the time required to process each families’ application is extending beyond our usual 3-5 business days. For all completed Emergency Child Care Services applications, processing time is at a minimum of two to three weeks. Furthermore, the pre-screening process has been temporarily suspended for...
Read More
Parents & Providers

Income Ranking Update Documents

Attention Parents and Providers!!   On June 17, 2021, the California Department of Education, Early Learning and Care Division, issued a revised Schedule of Income Ceilings to be used to determine families’ income eligibility for state subsidized early learning and care programs for FY 2021-22. Effective July 1, 2021, Supportive Services, Inc. will begin using the revised Schedule of Income...
Read More
Family Fees

Temporary July Family Fee Suspension

Dear Parents and Child Care Providers: This notice is ONLY applicable to families who have established family fees per their most recent Notice of Action At the direction of the California Department of Education, Early Learning and Care Program, family fee billing and collection for the month of July 2021 has temporarily been suspended! Parents are asked to “hold off”...
Read More
Translate »