Family Fees

Family Fees Waived!

Dear Parents and Child Care Providers:

In response to the COVID-19 pandemic, Supportive Services, Inc. is pleased to share that family fees are waived for all Child Care and Development Programs administered by the California Department of Social Services from July 1, 2021, through June 30, 2022. Parents will not be required to pay family fees during this specific period.

 

To get the details, please click the link to DOWNLOAD the official letter.

 

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Handbook

Handbook Addendum

Attention Parents and Providers!!

 

On June 17, 2021, the California Department of Education, Early Learning and Care Division, issued a revised Schedule of Income Ceilings to be used to determine families’ income eligibility for state subsidized early learning and care programs for FY 2021-22. Effective July 1, 2021, Supportive Services, Inc. will begin using the revised Schedule of Income Ceilings when determining both initial and ongoing income eligibility for families.

Attached to this post is a Handbook Addendum dated June 21, 2021.  (Please click the link below to download the official document)  Please review the addendum and place it along with your Supportive Services, inc. Parent Provider Handbook for future reference.

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Emergency Care

Emergency Child Care Services – Application Processing Update

Supportive Services, Inc. has received an enormous volume of applications for Emergency Child Care Services. With that said, the time required to process each families’ application is extending beyond our usual 3-5 business days.

For all completed Emergency Child Care Services applications, processing time is at a minimum of two to three weeks. Furthermore, the pre-screening process has been temporarily suspended for the next 7 – 10 business days. The pre-screening process for applications received between June 25, 2021 and June 28, 2021 will resume on Thursday, July 22, 2021.

We do apologize in advance for this inconvenience. Please know that Agency Staff is working diligently to address each families’ application.

Thank you in advance for your patience and understanding.

Warm Regards,

Supportive Services, Inc. Executive Staff

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Parents & Providers

Income Ranking Update Documents

Attention Parents and Providers!!

 

On June 17, 2021, the California Department of Education, Early Learning and Care Division, issued a revised Schedule of Income Ceilings to be used to determine families’ income eligibility for state subsidized early learning and care programs for FY 2021-22. Effective July 1, 2021, Supportive Services, Inc. will begin using the revised Schedule of Income Ceilings when determining both initial and ongoing income eligibility for families.

Please click the links below to download all 3 documents for complete details and information.

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Family Fees

Temporary July Family Fee Suspension

Dear Parents and Child Care Providers:

This notice is ONLY applicable to families who have established family fees per their most recent Notice of Action

At the direction of the California Department of Education, Early Learning and Care Program, family
fee billing and collection for the month of July 2021 has temporarily been suspended!

Parents are asked to “hold off” on paying family fees for the month of July 2021, temporarily, until
Supportive Services, Inc. receives final guidance from the California Department of Education (CDE).

To get the details, please click the picture below to DOWNLOAD the official letter.

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