Licensed Exempt Providers


Additional Non-Operational Days

Dear Child Care Providers and Parents,

Pursuant to AB 185 and in response to the COVID-19 pandemic, the Legislature has allocated state funds to provide state-subsidized childcare providers with up to sixteen (16) paid nonoperational days for use between September 27, 2022, and June 30, 2023, IF a childcare provider is closed due to COVID-19 selfquarantine or self-isolation, when recommended by the local public health department guidelines.

Please click the link below to download the memorandum for complete information on this policy update.


Attendance Sheets Policy Reminders

Attendance Sheets Policy Reminders:

Please use the link below to download the Attendance Sheets Policy Reminders.  These reminders were created to assist you with the accurate completion and submission of the attendance sheets to the agency.

Supportive Services, Inc. appreciates the quality childcare services you provide to our families. If you have any questions related to the attendance sheet policy reminders, please do not hesitate to contact the Accounts Payable Department (559) 230-1180 for assistance.

To get the details, please click the link to DOWNLOAD the official notice. (English and Spanish versions)


Family Fees

Family Fees Waived! – Sept. 15, 2022 Update

Dear Parents and Child Care Providers:

Due to the ongoing challenges many families continue to face, the California Department of Social Services (CDSS) issued child Care Bulletin 22-14 and 22-15 waiving family fees for ALL families through June 30, 2023. 

Parents will not be required to pay family fees during this specific period.

However, family fees will resume on July 1, 2023.


To get the details, please click the link to DOWNLOAD the official letter.


Parents & Providers



Supportive Services, Inc. is happy to announce that, effective OCTOBER 3, 2022*, the agency lobby will reopen…

Masks are Required

On October 3, 2022, the agency lobby will reopen for paperwork drop off and pick up ONLY

Masks will still be required to enter the building.

Face-to-face meetings remain unavailable and annual recertifications will continue to be completed remotely.

*Lobby closures subject to change without notice.

Licensed Exempt Providers

Attention LICENSED-EXEMPT Providers

Attention Family, Friends and Neighbors that Provide Child Care

Are you interested in enhancing your skills to care for young children?

(559) 256-0946


Pathways to Quality Program

The Pathways to Quality Program can provide individualized support and cash stipend opportunities for state-subsidized family, friend, and neighbor caregivers, who provide care for children ages 0-5 in Fresno County

Eligible participants can enroll by completing 3 Steps!
1. Submit a Pathways to Quality Program Application
2. Obtain a free California ECE Workforce Registry ID
3. Complete a Professional Growth Plan with a Navigator
*Program Navigators will provide assistance to complete requirements

Scan QR Code
Family Fees

Policy Changes Effective 7/1/2022 – NEWS UPDATE

Agency Announcement - UPDATE

Governor Newsom signed the budget this past week which means the two pending policies discussed in the mailer are now in effect. However, we are still waiting on the official direction from California Department of Social Services (CDSS) outlining implementation instructions for the waiver of fees and reimbursing child care providers based on the maximum certified need.

In the meantime, providers are NOT to collect July 2022 family fees as they have been waived from July 1, 2022 – June 30, 2023.

Licensed Exempt Providers

Attention LICENSED-EXEMPT Child Care Providers

Attention LICENSED-EXEMPT Child Care Providers

The Department of Social Services (CDSS) Child Care and Development Division (CCDD) has released revised Regional Market Rates (RMR) which take effect on January 1, 2022.

Submit Your Revised Provider Rate Sheets for 2022

Due December 30, 2021

To be eligible for reimbursements at the new January 1, 2022 rates, revised Provider Rate Sheets are due to Supportive Services, Inc. by December 30, 2021. Provider Rate Sheets received after December 30, 2021, will be effective the first day of the following month, from the date of submission.  Please download the official letter for more details.


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