Providers

Common Attendance Sheet Questions

Attention Child Care Providers

Supportive Services, Inc. is excited to inform you of the changes to the Attendance Sheet Procedures. We have made the following changes to streamline our provider payment:

  • The attendance sheet will now include the month, year, assigned ID and a bar coding. These codes are unique and only correspond to the assigned child and care month.
  • Childcare providers are no longer required to make copies of attendance sheets.
  • Supportive Services, Inc. will provide attendance sheets per eligible child to the provider.
  • Attendance sheets will be mailed by our office two (2) working days prior to the end of the month for the upcoming month. For example, in November, the agency will mail December attendance sheets to providers.
  • Previous versions of the attendance sheets will not be accepted. To receive payment, providers must complete and submit assigned attendance sheets.
  • Enclosed you will find your September 2021 attendance sheets.

Supportive Services, Inc. appreciates your quality childcare services to our families.

Please take a moment to download and review the Q&As by clicking either link:

If you have any questions, please free to contact the Accounts Payable Department (559) 230-1180.

Sincerely,

LaVera L. Smith

Program Director

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Family Fees

Freezing Family Fees Video Request

Parent Voices (a project of the California Child Care Resource & Referral Network) is a parent-run, parent-led grassroots effort that works to make quality child care accessible and affordable to all families. Parent Voices works to strengthen the capacity of parents to be effective advocates for their child care needs. The program combines leadership development, advocacy, and community organizing to achieve its goals related to increased funding, quality improvement, and better access to child care. Locally it is sponsored by Central Valley Children’s Services Network.

Parent Voices is asking parents who had been paying family fees to create a video using their phone to show the impact of freezing family fees has had in their lives. What are parents able to do or use the extra money they now have?

We need to continue to show our legislators in Sacramento the benefit of freezing family fees in order to extend the waiver and pass the bill next year. A final decision has not been made yet, but we are probably going to be making AB 92 a two-year bill to save us from getting vetoed without the appropriate funding available in the budget.

These videos can show just how valuable these family fee dollars are to families and how it allows them to afford the basic necessities without being so restricted!

Please think of at least one parent who’s no longer paying family fees and ask them to make a video.

Families that would be willing to do the video should do so no later than August 26. For questions or assistance please call Lou Hernandez at Children’s Services Network (559) 256-0963 or you may email her at: louh@cvcsn.org

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Family Fees

Family Fees Waived!

Dear Parents and Child Care Providers:

In response to the COVID-19 pandemic, Supportive Services, Inc. is pleased to share that family fees are waived for all Child Care and Development Programs administered by the California Department of Social Services from July 1, 2021, through June 30, 2022. Parents will not be required to pay family fees during this specific period.

 

To get the details, please click the link to DOWNLOAD the official letter.

 

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Handbook

Handbook Addendum

Attention Parents and Providers!!

 

On June 17, 2021, the California Department of Education, Early Learning and Care Division, issued a revised Schedule of Income Ceilings to be used to determine families’ income eligibility for state subsidized early learning and care programs for FY 2021-22. Effective July 1, 2021, Supportive Services, Inc. will begin using the revised Schedule of Income Ceilings when determining both initial and ongoing income eligibility for families.

Attached to this post is a Handbook Addendum dated June 21, 2021.  (Please click the link below to download the official document)  Please review the addendum and place it along with your Supportive Services, inc. Parent Provider Handbook for future reference.

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Emergency Care

Emergency Child Care Services – Application Processing Update

Supportive Services, Inc. has received an enormous volume of applications for Emergency Child Care Services. With that said, the time required to process each families’ application is extending beyond our usual 3-5 business days.

For all completed Emergency Child Care Services applications, processing time is at a minimum of two to three weeks. Furthermore, the pre-screening process has been temporarily suspended for the next 7 – 10 business days. The pre-screening process for applications received between June 25, 2021 and June 28, 2021 will resume on Thursday, July 22, 2021.

We do apologize in advance for this inconvenience. Please know that Agency Staff is working diligently to address each families’ application.

Thank you in advance for your patience and understanding.

Warm Regards,

Supportive Services, Inc. Executive Staff

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Parents & Providers

Income Ranking Update Documents

Attention Parents and Providers!!

 

On June 17, 2021, the California Department of Education, Early Learning and Care Division, issued a revised Schedule of Income Ceilings to be used to determine families’ income eligibility for state subsidized early learning and care programs for FY 2021-22. Effective July 1, 2021, Supportive Services, Inc. will begin using the revised Schedule of Income Ceilings when determining both initial and ongoing income eligibility for families.

Please click the links below to download all 3 documents for complete details and information.

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Family Fees

Temporary July Family Fee Suspension

Dear Parents and Child Care Providers:

This notice is ONLY applicable to families who have established family fees per their most recent Notice of Action

At the direction of the California Department of Education, Early Learning and Care Program, family
fee billing and collection for the month of July 2021 has temporarily been suspended!

Parents are asked to “hold off” on paying family fees for the month of July 2021, temporarily, until
Supportive Services, Inc. receives final guidance from the California Department of Education (CDE).

To get the details, please click the picture below to DOWNLOAD the official letter.

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